At AweMed®, we prioritize your skin’s well-being, and we’ve collaborated with dermatologists and paediatricians to formulate the best products for ezcema skin. In the rare instance that AweMed® doesn’t meet your expectations, we’re here to assist you.
Contact Us for Personalized Support
Reach out to us at [email protected], and we’ll gladly discuss any issues you may have. Include your phone number and preferred contact time for a more personalized experience.
If an AweMed® product doesn’t meet your satisfaction, we offer a full refund, including the purchase price and return shipping cost.
Our commitment is unwavering – your complete satisfaction or a refund.
Contact us within 7 days of purchase at [email protected], providing proof of purchase and shipping receipt.
Late or Missing Refunds
If your refund is delayed, follow these steps:
Check your bank account.
Contact your credit card company.
Contact your bank.
If needed, reach out to us at [email protected].
While we hope you love every purchase, we understand returns may be necessary. We accept returns for new, unopened items within 30 days of delivery, with exceptions listed below.
Exceptions: We Do Not Accept Returns On
Products ordered over 7 days ago.
Defective items or incorrect orders – we’ll replace them promptly.
Dissatisfied or Changed Mind
If you no longer need an item, return it within 7 days for a refund.
For any questions or assistance, contact us. We’re here to help ensure your AweMed® experience is exceptional.