Return Policy

At AweMed®, we prioritize your skin’s well-being, and we’ve collaborated with dermatologists and paediatricians to formulate the best products for ezcema skin. In the rare instance that AweMed® doesn’t meet your expectations, we’re here to assist you.

Contact Us for Personalized Support

Reach out to us at [email protected], and we’ll gladly discuss any issues you may have. Include your phone number and preferred contact time for a more personalized experience.

Refund Guarantee

If an AweMed® product doesn’t meet your satisfaction, we offer a full refund, including the purchase price and return shipping cost.
Our commitment is unwavering – your complete satisfaction or a refund.
Contact us within 7 days of purchase at [email protected], providing proof of purchase and shipping receipt.
Late or Missing Refunds

If your refund is delayed, follow these steps:

Check your bank account.
Contact your credit card company.
Contact your bank.
If needed, reach out to us at [email protected].
Returns Process

While we hope you love every purchase, we understand returns may be necessary. We accept returns for new, unopened items within 30 days of delivery, with exceptions listed below.

Exceptions: We Do Not Accept Returns On

Products ordered over 7 days ago.
Defective items or incorrect orders – we’ll replace them promptly.
Dissatisfied or Changed Mind

If you no longer need an item, return it within 7 days for a refund.

For any questions or assistance, contact us. We’re here to help ensure your AweMed® experience is exceptional.